Draft for legal review. This is an initial English privacy policy. It must be reviewed and adapted by a Colombian lawyer before publication.

Data controller

José Alfredo Becerra, NIT 80858816-7, with address at Cra 15 #77-05, Local 260, Centro Comercial de Alta Tecnología, Bogotá, Colombia, email jose@tecnicosya.com, phone 312 304 3756.

Data we collect

We may receive your name, phone, email, address, company, and the description of your service or project when you contact us by WhatsApp, email, phone, form, or chat.

Purposes

Respond to your request and coordinate the service.
Prepare quotes, invoices, and follow-up.
Provide support, maintenance, cloud, AI, software, and web services.
Comply with legal, accounting, and tax obligations.
Improve our services and website.

Processors and international transfers

We may use providers such as Google, Microsoft, AWS, WhatsApp/Meta, hosting providers, payment providers, and AI model providers. Some providers may process data outside Colombia. Where required, we rely on your authorization, contractual safeguards, or applicable legal mechanisms. AI providers may include services that process data in other countries; we avoid sending sensitive data and use minimization and access controls whenever possible.

Your rights

You may request access, correction, update, deletion, or revocation of your authorization by writing to jose@tecnicosya.com. You may also file a complaint with the Superintendencia de Industria y Comercio in Colombia.

Retention and security

We retain data only as long as necessary for the purposes described, legal obligations, and dispute resolution. We apply reasonable administrative, technical, and physical security measures.

Cookies and analytics

We may use necessary cookies and, with consent, analytics or advertising cookies. You can manage cookies in your browser. See the Cookie Policy for details.

AI and MarIA

If you interact with MarIA or an AI feature, we will identify it as AI, explain its purpose and limitations, and offer a human handoff. AI outputs may contain errors and should be reviewed.

Contact

jose@tecnicosya.com · 312 304 3756 · Cra 15 #77-05, Local 260, Centro Comercial de Alta Tecnología, Bogotá, Colombia

Privacy Policy